zenapura Zenapura FAQ - Healthly Living Products



Answers to most common questions about products, orders, shipments, and payments.
General Questions
What is Zenapura's mission?

To guide individuals on a transformative journey toward holistic health and well-being by offering comprehensive wellness products

What kind of products does Zenapura offer?

Zenapura offers a range of health and wellness products including beauty devices, cold plunge tubs, hot tub spas, grounding/EMF protection items, infrared sauna products, and light therapy devices.

How can I contact Zenapura's customer service?

You can contact Zenapura's customer service at 608-620-5066 or via email at Info@zenapura.com.

Orders and Shipping
Is there a satisfaction guarantee on Zenapura's products?

Yes, Zenapura offers a satisfaction guarantee that what is provided are top quality products with a 30 day manufacturer's warranty.

How can I make a payment for my order?

Zenapura provides secure payment options for its customers​ at the check-out page. We do not have access to your payment information.

How long does shipping take?

Shipping varies depending on the item: Grounding, EMF and Beauty products will take approximately 10-14 days. Saunas, Cold Plunge and Spa will take approximately 60 days.

How can I create an account on Zenapura's website?

You can create an account by clicking on "Create an account" link on the login page.

Product Questions
How to Care for Earthing Products

Earthing, Grounding and EMF products shall be hand or machine washed. Do not use bleach or other strong chemicals.

Air dry. Do not tumble dry or dryclean.